Privacy Policy

We at Madhurag Gold & Diamonds recognize that privacy is important to individuals including customers, employees, product users and other visitors to our website. We respect your privacy and are committed to protecting your personal information.

Our objective is to ensure the confidentiality and integrity of Personal Data. To achieve this, we have implemented physical, technical, and organizational controls against accidental, unlawful, or unauthorized destruction, loss, alteration, disclosure, or access of data. We commit to measures that are appropriate to the risks represented by Personal Data.

The safety and security of your personal information also depends on you. As an example, where access is restricted through password, you are responsible for keeping the password confidential, ensuring that the password is strong, and changing it frequently.

Definition

This Privacy Policy (“Policy”) explains how Madhurag Gold & Diamonds (hereinafter referred to as the “Company,” “we,” “us” and “our”) collects, stores, uses, discloses and otherwise processes information about you during our business.

Our business (collectively, our “Services”) includes visits to our websites, use of our software-as-a-service (“SaaS”), applications, and as a subscriber to our programs, along with partner programs, sales, and marketing activities.

‘Personal Information’ or ‘Personal Data’ means information that relates to an identified or identifiable individual. For example, this could include, among other things, your name, address, email address, business contact details, or information gathered through your interactions with us via our websites or at events.

Applicability

This Policy applies only to the information the Company collects through its Services, in email, text and other electronic communications sent through or in connection with its Services. The Policy does not apply to information collected by any third-party that you use in connection with its Services. The Company encourages you to consult directly with such third parties about their privacy practices.

Use of Personal Information

We make every effort to protect the personal information that comes under our purview. No personal information is ever sold by us.

The Company will tell you prior to collection whether providing personal information is necessary or voluntary. We may share personal information (like your full name and contact information) if you have asked us to work with a Third Party of your choosing. Personal information may be retained by us to verify compliance with the agreement between the Company and you.

We may also use personal information for various purposes, including without limitation:

To help diagnose problems with our site.
To ensure compliance with relevant legal and regulatory requirements.
To process sensitive personal data in compliance with applicable guidelines and laws.

We are not responsible for the privacy policies or practices of third-party services that you may access through our Services by hyperlink or other means. We encourage you to carefully review the privacy policies of all third-party websites and services you use.

If you no longer wish to use your information, you have the option to unsubscribe.

Disclosure of Personal Information

The Company may disclose or share personal information under the following circumstances:

With our business partners for marketing, advertising, or for offering new services or products (only with your consent and in line with applicable laws).
With authorized law enforcement officers to assist in investigations.

Your Rights

Subject to applicable laws, you have the following rights:

To access, view, correct, delete, or transfer your Personal Information.
To object to certain processing or withdraw consent where applicable.
To suspend processing of your personal data while under review.
To request your information in a usable electronic format.

Additional rights include:

Asking what information we have about you.
Objecting to automated decision-making or profiling.
Requesting amendments to your data in line with legal requirements.
Withdrawing your consent to discontinue the collection or processing of your data.

Data Retention

Retention of Personal Information will be based on the purposes outlined in this Policy. Once the purpose is served, the data will be deleted or anonymized, unless retention is required by law.

Permissible Age

We do not knowingly collect or solicit personal information from individuals under the age of 18. Use of our Services is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. (Permissible age may vary by country.)

Our website and Services use cookies to help personalize your online experience. A cookie is a text file placed on your device by a web page server.

Changes to our Privacy Policy

This Privacy Policy may be modified to reflect changes to our information practices or to ensure compliance with legal and regulatory requirements. We encourage you to periodically review this page for the latest information on our privacy practices.

Clarifications and requests regarding this Policy may be addressed to:

Chief Information Security Officer
Madhurag Gold & Diamonds
Kannur Road, Chakkarakal,
Kannur, Kerala – 670613
Phone: +91-9048205520
Email: info@madhurag.com

Privacy Policy

Definition

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Applicability

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Disclosure of Personal Information

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